Notifications¶
Rhizome reaches you in three ways: in inbox whilst you’re in the app, and via email or a notification in your team chat when you’re not.
In the entrance hall¶
Topics with new interactions are marked as unread, and a toggle button hides everything else. This is the channel that’s always running – it can’t be switched off, because otherwise you’ll become a bottleneck for others and shared processes will grind to a halt.
An example: If a matter is to be decided by consensus] and those involved are not informed that their participation is required, the decision will never be reached. Their failure to participate would then not be silence, but an oversight.
You can still control it – not across the board, but where it gets out of hand:
Mute a topic¶
Clicking the bell icon next to a thread mutes it. You’ll still be part of the thread and will continue to see it in its place in the inbox, but you’ll no longer receive notifications about it. Clicking the bell icon again will unmute it.
This is the solution for topics that are widely discussed but only affect you in a minor way.
By email¶
In Account settings], you can choose how Rhizome notifies you outside the app. There are three levels to choose from:
- All new and upcoming decisions in your groups
- Interactions with decisions in which you are actively involved, and mentions
- Nothing at all
Apart from that, four further types of email can be enabled or disabled individually: group and organisational updates, product updates, regular reports on upcoming decisions, and security notices, for example regarding new registrations.
When emails arrive
Email notifications are only sent during the active hours set by your organisation. If you send an email at eleven in the evening, you won’t be waking anyone up.
In a chat channel¶
If you’d rather not be notified by email, but via a channel that your team reads anyway: Integrations post events from your groups to Teams, Slack or Zulip.